At Turan Traders, we care about your satisfaction. If you face any issue with your order, we are here to help. ✅ Return Eligibility You can request a return if: You received a wrong product The product is damaged or defective upon delivery You received a product that is expired ⚠ Please note: Products must be unused, unopened, and in original packaging Returns must be requested within 3 days of delivery 🚚 How to Request a Return Contact us via Facebook Inbox / WhatsApp / Website within 3 days Share your order number and product details We will guide you through the return process 💵 Refund & Replacement Replacement: We will send the correct or new product after receiving the return Refund: If replacement is not possible, we will issue a refund to your preferred method (Bkash/Nagad/Bank) Refunds may take 3-7 business days after confirmation ❌ Non-Returnable Products Products that are opened or used Products without original packaging Items purchased during special sales/offers (unless damaged/expired) Our goal is to make sure you are always happy shopping with Turan Traders.