Terms & Conditions
📜 Terms & Conditions – Turan Traders Welcome to Turan Traders. By accessing and using our website (www.turantraders.com ), you agree to follow the terms and conditions below. 1. General Turan Traders provides authentic skincare, cosmetics, and lifestyle products. By placing an order, you agree to share accurate information (name, phone, address, etc.). We reserve the right to update or change these terms at any time. 2. Products & Pricing All products listed on our website are 100% authentic and sourced from trusted suppliers. Prices are subject to change without prior notice. Product availability may vary; if an item is out of stock, we will inform you. 3. Orders & Payment Orders can be placed through our website, Facebook page, or WhatsApp. Payment methods: Cash on Delivery (COD), Bkash, Nagad, Bank Transfer. For COD orders, customers must pay the full amount at delivery. 4. Shipping & Delivery We deliver products across Bangladesh. Standard delivery time: 2–5 working days (depending on location). Delivery charges may vary by location. 5. Return & Refund Policy You may request a return if: You received a wrong or damaged product The product is expired or defective Returns must be requested within 3 days of delivery. Refunds/replacements will follow our official Return Policy. 6. 7 Days Authenticity Guarantee Every product is 100% genuine. If proven otherwise, you can claim a full refund or replacement within 7 days. See full Authenticity Guarantee Policy for details. 7. Liability Turan Traders is not responsible for allergic reactions or side effects, as every skin type is different. Please check ingredients before use. 8. Privacy Policy We respect your privacy. Customer information will never be shared with third parties, except as required for delivery and payment processing. 9. Governing Law These Terms & Conditions are governed by the laws of Bangladesh.